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4 Ways Business Cloud Backup Confuses Your Customers

So you’ve had all the meetings with your customer. You’ve gotten buy-in from everyone from the C-suite on down. Contracts are signed, “i”s are dotted, “t”s are crossed, roles are defined and IT is...

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3 Key Features That All Backup and Recovery Solutions MUST Have

We live in a world with what sometimes feels like too many choices. Anyone who has used a streaming service to watch a movie has had the experience of scrolling through thumbnails of films for what...

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The Real Cost of Data Loss to Your Client's Business

The world has never been more dependent on data than it is today. The daily lives of customers, the efficacy of public institutions and the profitability of enterprises all depend on the safety and...

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The Top 3 Questions Your Clients Have About Cloud Data Protection

Lately, the cloud has been gaining popularity amongst mid-market businesses implementing backup solutions. The cloud has become such a popular solution, in fact, that it’ll probably be at the top of...

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3 Ways the Cloud Has Reshaped Data Backups for Partners

Even if you’ve been selling backup solutions for a while, you might just now be starting to take this cloud thing seriously. And as you start to explore your options for selling cloud backup solutions...

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The Necessity of Enterprise-Grade Backup Software

Computers have gotten so user-friendly that even on the mid-market enterprise level, they give users the impression that everything is easy to manage. Of course, anyone in IT can tell you that it is...

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Teaching Your Customers the Importance of Backup and Recovery Resources

There’s a lot more to know about data backup and recovery than an average mid-market client might expect. Depending on a customer’s situation, getting them up to speed on what needs to be done—and...

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Do you Still Need Tape in Your Backup Solution?

With the promise of an increasingly cloud-based future, the idea of using tape backup might strike some businesses as akin to installing an 8-track player in a car instead of an iPhone jack.

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3 Considerations for Adding Cloud to Your Customer’s Backup Infrastructure

The way people sometimes talk about cloud storage, you would think that every enterprise in the world was moving all its critical data to the public cloud. The reality is, well, more realistic. The...

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Are Your Customers Thinking Too Big About Disaster Recovery?

A meteor is streaking toward the earth at an unprecedented speed. NASA has pinpointed its trajectory, and there is a 100-percent chance that your customer’s office will be reduced to a steaming crater...

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Arcserve Brings Innovation, Experience to Data Protection Solutions

Arcserve is a young company with a long history in data protection. Originally an independent software vendor called Cheyenne, the company was part of CA Technologies, then known as Computer...

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Three Reasons Resellers Need to Prepare Their Clients for Data Loss

Whether you’re wrapping up the latest iteration of a new report, working on a resource-gobbling video project or pulling a data segment from a messaging solution, the feeling you experience when a...

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On-Premise vs. Cloud Backup: Which Does Your Enterprise Client Need?

The cloud has become a buzzword ubiquitous enough to make less tech-savvy enterprises out there want to get involved with it, no matter what it might entail. But when an enterprise-level client is...

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Server Backup Best Practices for Your SMB Financial Services Clients

Financial services combines lots of big numbers, tremendous amounts of money at stake, and a funny little thing called “probability” that makes for calculations so complex they give the average human...

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Creating a Disaster Recovery Testing Checklist for Your Clients - Part 1

 If you’ve ever worked in an office, and have had to sit through the obligatory briefing about which doors to use if the building suddenly explodes, you know that the mere notion of disaster...

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How Deduplication Can Make or Break Your Backup and Recovery Plan

For businesses that want to streamline their storage, the goal is simple: Reduce backup storage capacity using the best technology available, but without breaking the bank.  Unfortunately this...

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Creating a Disaster Recovery Testing Checklist for Your Clients - Part 2

So you have already started putting together a disaster checklist with your client. You have a list of the physical locations of your critical data, you know where the backups reside, and you have this...

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Creating a Disaster Recovery Testing Checklist for Your Clients - Part 3

The disaster recovery checklist is assembled. Your client has documented the whereabouts of technological solutions and their vulnerabilities, and has determined which roles people will take on in the...

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Creating a Disaster Recovery Testing Checklist for Your Clients - Conclusion

When you’re watching a typical Hollywood disaster movie, you’re more often than not rewarded with a happy ending after a few hours of explosions and human drama. The earthquake has stopped rumbling,...

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Why Resellers Should Offer Tape Backup Software

Technological progress is generally a great thing. But when it comes to older solutions, sometimes the constant rush of innovation, combined with clients’ desire to be on the cutting edge, make it a...

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3 Considerations in Choosing Backup and Recovery Software

When we talk about backing up data, we tend to think first and foremost of hardware solutions. Whether it’s an in-house server, a box full of tapes or a server rack that houses a cloud, we think of...

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3 More Considerations in Choosing Backup and Recovery Software

In our previous blog post on helping clients choose the most effective backup and recovery software, we discussed factors such as system requirements, backup event scheduling and ease of use. But there...

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3 Things About Cloud Data Recovery Your Clients Don't Know

With all the discussion about cloud computing both inside and outside the tech industry over the past few years, your clients should know by now that cloud computing has nothing to do with water vapor...

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The Impact of Data Deduplication on Your Cloud Backup

Mick Jagger’s admonitions to “get off of [his] cloud” came in the days when data was kept on punch cards rather than diffuse nodes of digital storage. But his musings on suddenly finding yourself...

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Data Loss: A Tale of Business Disaster

Preparing the non-profit’s yearly report was no small task for Rick and his team. It required collecting and interpreting data from member offices in all 50 states. Rick had worked on the previous...

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3 Corporate Data Backup Options for Your Clients to Consider

If there’s one word that can sum up the corporate world, it’s big. Big businesses use big data in order to carry out big calculations. The money is big, the economic impact is big and of course much of...

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Helping Your Customers Choose Enterprise Backup: Physical, Virtual, Cloud

Everybody’s been there. You’re in a meeting with all the major players in an enterprise, trying to implement a new backup solution. You’ve got representatives from every department and maybe even...

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Online Cloud Backups Are Not All the Same

The way people sometimes talk about cloud computing, you’d think a cloud backup was a single product that you picked up at Clouds “R” Us, one that basically managed itself once you took it out of the...

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From Catastrophe to Day-to-Day Disasters: Cloud Data Recovery Options

In just the past few years, advances in computing technology have brought us a world that is finally starting to resemble The Jetsons, with even cooler-looking robots. And it all runs on data—from the...

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Do Your Customers Really Understand Cloud Data Protection?

It’s easy to get hung up on buzzwords. When clients are sitting in a meeting and terms like “cloud” and “big data” are being fired around the room like baseballs from a pitching machine at the batting...

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Supporting Your Client's Business Continuity and Disaster Recovery Plan

The startup scene has introduced a particular mindset into the business world. The high-profile successes of big-name apps and social media services have gotten people thinking that to start a...

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